SHIPPING & DELIVERY

Delivery

WORLDWIDE SHIPPING - 100% TRACKED.

Orders are being dispatched from our warehouse in Europe, Lithuania, within 1-3 business days after placing the order.

Your order will be delivered to you via or your local postal services. 

Standard Delivery - 4.95$ | Free for orders above 49$

Now we provide the shipment for the below countries and region:

Europe: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania,Russia, Slovenia, Spain, Sweden, Switzerland,Turkey, Ukraine,United Kingdom

American: Canada, Mexico, United States

Asia: Brunei, China, Hong Kong SAR, Indonesia, Israel, Japan, Kuwait, Macao, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea,Thailand,United Arab Emirates, Vietnam,Taiwan

Oceania: Australia, New Zealand

Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.

How long does shipping take?

US Standard Shipping: 5-10 business day delivery. Recently, it may take longer than usual. Due to the current global situation, shipments may experience some delays, but please rest assured your order will still be delivered to you

Global Standard Shipping: 8-15 business day delivery. Some countries in Middle East, Southeast Asia and Latin America might take up to 15-25 business days. For orders shipped to Canada, FedEx is recommended, because standard shipping is currently affected more by coronavirus.

DHL Shipping: DHL is experiencing parcel volumes surge due to coronavirus crisis. It might take 7-10 more days before the system shows your order arrives in the destination country.


Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information. Once the package gets taken from us, it travels to the DE-Frankfurt logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.  

You can track your parcel at 17track.net.


Having issues with your delivery?

If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.

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